andCards

Cards Privacy Policy

Last modified: January 1, 2018

We respect your privacy. Cards Corp. provides contact exchange, organization directory, events and other services to users around the world. We built our service to give you a more private and simple way to exchange contact information with others.

As a provider of information and communication services, we strive to comply with relevant laws and privacy protection rules and guidelines of certain countries. For example:

  • Republic of Korea: Information and Communications Network Promotion and Information Protection Act, Personal Information Protection Act, Protection of Communications Secrets Act, The Telecommunications Business Act
  • European Union: Directive 2016/680, Regulation 2016/679
  • United States: California Online Privacy Protection Act
  • The United Kingdom: Data Protection Act 1998
  • Ukraine: Law on Protection of Personal Information

When we say “Cards,” “andCards,” “our,” “we,” or “us,” we’re talking about Cards Corp. This Privacy Policy (“Privacy Policy”) applies to all of our apps, services, features, software, and website (together, “Services”) unless specified otherwise.

Please also read Cards Terms of Services (“Terms”), which describes the terms under which you use our Services.

Information We Collect

We receive or collect information when we operate and provide our Services, including when you install, access, or use our Services.

Information You Provide

Your Account Information (Required).

You provide your mobile phone number to create account. Provision of your phone number is necessary for authentication and data protection, and it is essential to collect this data.

Your Profile Information (Optional)

You create profile(s) called “personal live card(s).” You may voluntarily add any information to each individual personal live card, such as name, e-mail, profile picture, status message, etc., for the purpose of sharing this information with anyone who uses our Services. Your phone number used to create account automatically appears on your first personal live card and can be removed at any time. We retain your information in the ordinary course of providing our Services to you. Once you voluntarily add information to your personal live card(s), it is stored on our servers indefinitely. If you manually delete information from your personal live card(s) or unregister from the Services, we immediately and permanently delete it from our servers.

Events and Organizations (Optional)

We will allow you and third parties, like businesses, to create and voluntarily join using our Services events and organizations. You may require other voluntary participants of events or organizations to provide certain additional information, such as name, e-mail, workplace, position, and other information, for the purpose of sharing this information with other participants of the event or organization. This feature should not be considered as required information to use our Services, as your decision to join an event or organization is voluntary.

Phone Numbers In Your Address Book (Optional)

You may also choose to provide us the phone numbers in your device address book, or other connected phone number services, on a regular basis, including those of both the users of our Services and your other contacts. You confirm you are authorized to provide us such numbers. Based on this information, we create a list of contacts for you. Your information may get added to such lists of contacts, and be associated with your account information.

Customer Support (Optional)

You may provide us with information related to your use of our Services, including your account or personal live card(s), and how to contact you so we can provide you customer support. For example, you may send us an email with information relating to our app performance or other issues.

Automatically Collected Information

Usage and Log Information

We collect service-related, diagnostic, and performance information. This includes information about your activity (such as how you use our Services, how you interact with others using our Services, and the like), log files, and diagnostic, crash, website, and performance logs and reports.

Device and Connection Information

We collect device-specific information when you install, access, or use our Services. This includes information such as hardware model, operating system information, browser information, IP address, mobile network information including phone number, and device identifiers. We do not collect device location information.

Cookies

Introduction

A cookie is a small text file that a website you visit asks your browser to store on your computer or mobile device.

How we use cookies

We use cookies to operate and provide our Services. For example, we use cookies to provide our web app and desktop and other web-based services. We may also use cookies to understand which of our website pages are most popular and to show you relevant content related to our Services. Additionally, we may use cookies to remember your choices, such as your language preferences, and otherwise to customize our Services for you.

Our own cookies

Purpose Period of validity
Key that allows to access user account 1 hour
Key that allows to user refresh access token 1 year
Key that saves the selection of user interface language 1 year
Used to confirm the user is connected to server session cookie, deleted when visit is over

Third-party cookies

Provider Purpose Period of validity
Amazon Web Services Used to route requests from server to target by Load Balancer 1 week
Google Analytics Used to distinguish users 24 hours
Google Analytics Used to distinguish users 2 years
Inspectlet Used to accurately understand how visitors are navigating our Services session cookie, deleted when visit is over

How to control cookies

You may opt out of cookies at any time in your browser or device settings. Here are instructions for popular browsers:

Browser Method
Google Chrome Paste this to address field: chrome://settings/content/cookies
Mozilla Firefox Settings / Privacy / Remove personal cookies
Safari Settings / Privacy / Manage Website Data

Please note that if you set your browser or device to disable cookies, certain of our Services may not function properly.

Third-Party Information

Information Others Provide About You

We receive information other people provide us, which may include information about you. For example, when other users you know use our Services, they may provide your phone number from their mobile address book (just as you may provide theirs).

Third-Party Providers

We work with third-party providers to help us operate, provide, improve, understand, customize, support, and market our Services. For example, we work with companies to distribute our apps, provide our infrastructure, delivery, and other systems, supply map and places information, help us understand how people use our Services, and market our Services. These providers may provide us information about you in certain circumstances; for example, app stores may provide us reports to help us diagnose and fix service issues.

Third-Party Services

We allow you to use our Services in connection with third-party services. If you use our Services with such third-party services, we may receive information about you from them; for example, if you use the “Add” button on a website to add a contact with your account. Please note that when you use third-party services, their own terms and privacy policies will govern your use of those services.

How We Use Information

We use all the information we have to help us operate, provide, improve, understand, customize, support, and market our Services.

Our Services

We operate and provide our Services, including providing customer support, and improving, fixing, and customizing our Services. We understand how people use our Services, and analyze and use the information we have to evaluate and improve our Services, research, develop, and test new services and features, and conduct troubleshooting activities. We also use your information to respond to you when you contact us. We use cookies to operate, provide, improve, understand, and customize our Services.

Safety and Security

We verify accounts and activity, and promote safety and security on and off our Services, such as by investigating suspicious activity or violations of our Terms, and to ensure our Services are being used legally. We also implement secure communications protocol for information exchange within our Services to protect against third parties from reading them. We also implement security modules that help protect your information from hackers.

Commercial Notifications

We will allow you and third parties, like businesses, to send and receive using our Services event and organization notifications, product and service updates, and marketing. For example, you may receive reminder notification for upcoming event, or a notice from organization you belong to. Notifications you may receive containing marketing could include an offer for something that might interest you. We do not want you to have a spammy experience; as with all of your notifications, you have the right to opt out, and we will honor the choices you make.

Information You And We Share

You share your information as you use and communicate through our Services, and we share your information to help us operate, provide, improve, understand, customize, support, and market our Services.

Account Information

Your phone number, name and photo, and other information you provide, may be available to administrator or moderator of organization you joined.

Additional Information

You may choose to join events, or share your personal live card(s) with anyone who uses our Services. Only the information you voluntarily provide on your personal live card(s) is available to other users.

Your Contacts and Others

Users with whom you exchange contact information may store or reshare your information (including your phone number) with others on and off our Services. You can use your Services settings and the delete account feature in our Services to manage the users of our Services with whom you connect and certain information you share.

Third-Party Providers

We work with third-party providers to help us operate, provide, improve, understand, customize, support, and market our Services. We will never disclose your personal information to a third party unless consented by you in this Privacy Policy or otherwise required by law. When we share information with third-party providers, we require them to use your information in accordance with our instructions and terms or with express permission from you. Here is a list of third-party service providers:

Provider What's shared Purpose
Wavecell your phone number Operation of SMS transmission system
Amazon Web Services all data Operation of server infrastructure
Mixpanel what you click and how long you use app pages, device and user identifiers Collection of service usage statistics
Google (Maps) information you input into address field type Display of map preview under the address field
Slack (Report an issue webhook) and Nicer LLC (Smallchat) information you enter when reporting an issue or chatting with us via chat function on our website Customer service and feedback functions

The term of retention and use of abovementioned data is until you unregister from the Services or the delegation agreement with the Service Provider is terminated.

Assignment, Change Of Control, And Transfer

All of our rights and obligations under our Privacy Policy are freely assignable by us to any of our affiliates, in connection with a merger, acquisition, restructuring, or sale of assets, or by operation of law or otherwise, and we may transfer your information to any of our affiliates, successor entities, or new owner.

Managing Your Information

If you would like to manage, change, limit, or delete your information, we allow you to do that through the following tools.

Services Settings

You can change your Services settings to manage certain information available to other users. You can make your personal live card(s) public or private, manage organization membership, or use our delete card feature to manage the users with whom you connect.

Changing Your Account Information

You must change your mobile phone number using our in-app change number feature and transfer your account to your new mobile phone number.

Changing Your Profile Information

You may change your name, profile picture, and any other voluntarily provided information, create, modify or delete your personal live card(s) at any time.

Deleting Your Account

You may delete your account at any time (including if you want to revoke your consent to this Privacy Policy) using our in-app delete account feature. When you delete your account, your entire data is irreversibly and permanently deleted from our servers as well as any of your other information we no longer need to operate and provide our Services. If you only delete our Services from your device without using our in-app delete account feature, your information may be stored with us for a longer period. Please remember that when you delete your account, it does not affect the information other users have relating to you, such as their copy of your profile you shared with them.

Law And Protection

We may collect, use, preserve, and share your information if we have a good-faith belief that it is reasonably necessary to: (a) respond pursuant to applicable law or regulations, to legal process, or to government requests; (b) enforce our Terms and any other applicable terms and policies, including for investigations of potential violations; (c) detect, investigate, prevent, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of our users, Cards, or others. We may store such information for a period of at least one (1) year, if necessary.

Our Global Operations

You agree to our information practices, including the collection, use, processing, and sharing of your information as described in this Privacy Policy, as well as the transfer and processing of your information to the Republic of Korea and other countries globally where we have or use facilities, service providers, or partners, regardless of where you use our Services. You acknowledge that the laws, regulations, and standards of the country in which your information is stored or processed may be different from those of your own country.

Updates To Our Policy

We may amend or update our Privacy Policy. We will provide you notice of amendments to this Privacy Policy, as appropriate, and update the “Last Modified” date at the top of this Privacy Policy. Your continued use of our Services confirms your acceptance of our Privacy Policy, as amended. If you do not agree to our Privacy Policy, as amended, you must stop using our Services. Please review our Privacy Policy from time to time.

Contact Us

If you have any questions, complaints or suggestions regarding the protection of personal information, please contact our Chief Privacy Officer (Information Data Protection Manager). We will use our best efforts to provide you with a timely and satisfactory response.

  • Name: Rostyslav Khanas
  • Division: Executive Board
  • Contact: support@andcards.com or +82 2-707-3791
  • Address: Cards Corp., 109 Cheongpa-ro, Yongsan-gu, Seoul 04370, Republic of Korea