Last modified: January 1, 2018
We respect your privacy. Cards Corp. provides contact exchange, organization directory, events and other services to users around the world. We built our service to give you a more private and simple way to exchange contact information with others.
As a provider of information and communication services, we strive to comply with relevant laws and privacy protection rules and guidelines of certain countries. For example:
Please also read Cards Terms of Services (“Terms”), which describes the terms under which you use our Services.
We receive or collect information when we operate and provide our Services, including when you install, access, or use our Services.
You provide your mobile phone number to create account. Provision of your phone number is necessary for authentication and data protection, and it is essential to collect this data.
You create profile(s) called “personal live card(s).” You may voluntarily add any information to each individual personal live card, such as name, e-mail, profile picture, status message, etc., for the purpose of sharing this information with anyone who uses our Services. Your phone number used to create account automatically appears on your first personal live card and can be removed at any time. We retain your information in the ordinary course of providing our Services to you. Once you voluntarily add information to your personal live card(s), it is stored on our servers indefinitely. If you manually delete information from your personal live card(s) or unregister from the Services, we immediately and permanently delete it from our servers.
We will allow you and third parties, like businesses, to create and voluntarily join using our Services events and organizations. You may require other voluntary participants of events or organizations to provide certain additional information, such as name, e-mail, workplace, position, and other information, for the purpose of sharing this information with other participants of the event or organization. This feature should not be considered as required information to use our Services, as your decision to join an event or organization is voluntary.
You may also choose to provide us the phone numbers in your device address book, or other connected phone number services, on a regular basis, including those of both the users of our Services and your other contacts. You confirm you are authorized to provide us such numbers. Based on this information, we create a list of contacts for you. Your information may get added to such lists of contacts, and be associated with your account information.
You may provide us with information related to your use of our Services, including your account or personal live card(s), and how to contact you so we can provide you customer support. For example, you may send us an email with information relating to our app performance or other issues.
We collect service-related, diagnostic, and performance information. This includes information about your activity (such as how you use our Services, how you interact with others using our Services, and the like), log files, and diagnostic, crash, website, and performance logs and reports.
We collect device-specific information when you install, access, or use our Services. This includes information such as hardware model, operating system information, browser information, IP address, mobile network information including phone number, and device identifiers. We do not collect device location information.
A cookie is a small text file that a website you visit asks your browser to store on your computer or mobile device.
|Purpose||Period of validity|
|Key that allows to access user account||1 hour|
|Key that allows to user refresh access token||1 year|
|Key that saves the selection of user interface language||1 year|
|Used to confirm the user is connected to server||session cookie, deleted when visit is over|
|Provider||Purpose||Period of validity|
|Amazon Web Services||Used to route requests from server to target by Load Balancer||1 week|
|Google Analytics||Used to distinguish users||24 hours|
|Google Analytics||Used to distinguish users||2 years|
|Inspectlet||Used to accurately understand how visitors are navigating our Services||session cookie, deleted when visit is over|
You may opt out of cookies at any time in your browser or device settings. Here are instructions for popular browsers:
|Google Chrome||Paste this to address field: chrome://settings/content/cookies|
|Mozilla Firefox||Settings / Privacy / Remove personal cookies|
|Safari||Settings / Privacy / Manage Website Data|
Please note that if you set your browser or device to disable cookies, certain of our Services may not function properly.
We receive information other people provide us, which may include information about you. For example, when other users you know use our Services, they may provide your phone number from their mobile address book (just as you may provide theirs).
We work with third-party providers to help us operate, provide, improve, understand, customize, support, and market our Services. For example, we work with companies to distribute our apps, provide our infrastructure, delivery, and other systems, supply map and places information, help us understand how people use our Services, and market our Services. These providers may provide us information about you in certain circumstances; for example, app stores may provide us reports to help us diagnose and fix service issues.
We allow you to use our Services in connection with third-party services. If you use our Services with such third-party services, we may receive information about you from them; for example, if you use the “Add” button on a website to add a contact with your account. Please note that when you use third-party services, their own terms and privacy policies will govern your use of those services.
We use all the information we have to help us operate, provide, improve, understand, customize, support, and market our Services.
We verify accounts and activity, and promote safety and security on and off our Services, such as by investigating suspicious activity or violations of our Terms, and to ensure our Services are being used legally. We also implement secure communications protocol for information exchange within our Services to protect against third parties from reading them. We also implement security modules that help protect your information from hackers.
We will allow you and third parties, like businesses, to send and receive using our Services event and organization notifications, product and service updates, and marketing. For example, you may receive reminder notification for upcoming event, or a notice from organization you belong to. Notifications you may receive containing marketing could include an offer for something that might interest you. We do not want you to have a spammy experience; as with all of your notifications, you have the right to opt out, and we will honor the choices you make.
You share your information as you use and communicate through our Services, and we share your information to help us operate, provide, improve, understand, customize, support, and market our Services.
Your phone number, name and photo, and other information you provide, may be available to administrator or moderator of organization you joined.
You may choose to join events, or share your personal live card(s) with anyone who uses our Services. Only the information you voluntarily provide on your personal live card(s) is available to other users.
Users with whom you exchange contact information may store or reshare your information (including your phone number) with others on and off our Services. You can use your Services settings and the delete account feature in our Services to manage the users of our Services with whom you connect and certain information you share.
|Wavecell||your phone number||Operation of SMS transmission system|
|Amazon Web Services||all data||Operation of server infrastructure|
|Mixpanel||what you click and how long you use app pages, device and user identifiers||Collection of service usage statistics|
|Google (Maps)||information you input into address field type||Display of map preview under the address field|
|Slack (Report an issue webhook) and Nicer LLC (Smallchat)||information you enter when reporting an issue or chatting with us via chat function on our website||Customer service and feedback functions|
The term of retention and use of abovementioned data is until you unregister from the Services or the delegation agreement with the Service Provider is terminated.
If you would like to manage, change, limit, or delete your information, we allow you to do that through the following tools.
You can change your Services settings to manage certain information available to other users. You can make your personal live card(s) public or private, manage organization membership, or use our delete card feature to manage the users with whom you connect.
You must change your mobile phone number using our in-app change number feature and transfer your account to your new mobile phone number.
You may change your name, profile picture, and any other voluntarily provided information, create, modify or delete your personal live card(s) at any time.
We may collect, use, preserve, and share your information if we have a good-faith belief that it is reasonably necessary to: (a) respond pursuant to applicable law or regulations, to legal process, or to government requests; (b) enforce our Terms and any other applicable terms and policies, including for investigations of potential violations; (c) detect, investigate, prevent, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of our users, Cards, or others. We may store such information for a period of at least one (1) year, if necessary.
If you have any questions, complaints or suggestions regarding the protection of personal information, please contact our Chief Privacy Officer (Information Data Protection Manager). We will use our best efforts to provide you with a timely and satisfactory response.