Coworking Space CRM System: Top 5 Solutions for Your Workplace

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The term CRM (Customer Relationship Management) is heard here and there. The system proved to be helpful for all sorts of businesses including coworking. The goal of this article is to provide you with all essential info about coworking space CRM, i.e.: what is it, why do you need it, how can you benefit from using it, etc. I am also going to feature some great systems, so it will be much easier to choose CRM software for coworking space.

What is Coworking Space CRM

In simple terms, the Customer Relationship Management (CRM) system is a technology for managing all your coworking business relationships and interactions with existing and potential customers. An awesome CRM helps you improve business relationships, stay connected to customers, streamline processes, and improve profitability.

What Can CRM System Do for Your Coworking Space Business

One of the coworking space tends is using advanced technologies for automating routines. CRM software is one of those applications and here's what it can do for you:

Top 5 Coworking Space CRM Systems to Consider

I promised you to point out some of the best CRM for coworking space. If you already have coworking software, and the platform is best of breed type, the first thing you can do is ask your vendor for a bit of advice.

Author's note:

There are two big groups of workplace management software — "all-inclusive" or "all-in-one" and "best of breed" or "integration" apps. All-inclusive solutions try to cram pack as many features as they can in one application, so they will probably offer a kind of CRM system out-of-the-box.

Coworking apps offering integrations give you much more freedom and flexibility of choice. You can pick out either one of the available best of breed systems they already have integrations with or ask them to build integration with CRM software you would like to use / already use.

Pipedrive CRM Software

The system promises a 28% deal close rate increase if you organize your sales in Pipedrive. This CRM software helps to:

Pipedrive is rated the easiest sales tool to implement by G2Crowd. It is deeply customizable either, you can set Pipedrive up to fit your sales process from pipeline stages to custom fields.

HubSpot Free CRM Software

HubSpot CRM has free tools for your coworking business and it’s 100% free. Here are some of the main HubSpot features:

Zoho CRM

Zoho CRM is used by over 150 000 in 180 countries. Here are some reasons why you should consider the system:

monday.com

monday.com is a CRM tool that lets you manage your customer data, interactions, and processes and keep all the data protected. Here's what you can do with monday.com:

Creatio CRM

Creatio is a low-code process automation and CRM platform. It will help your coworking business to accelerate sales, marketing, and service. Here is what the tool can do for you:

Over to You

Summarizing everything said above, a coworking CRM tool is a central location to store existing and prospective customer's contact details and essential info, identify sales opportunities, record service issues, and manage marketing campaigns. Besides, Coworking space CRM makes valuable information about every member's interaction available to managers and staff any time they need it.

When data is visible and easy to access, it's much easier to join team efforts and increase productivity. Every coworking space employee can see previous communication style with the customers, their purchase history, their latest deals, payments, and more. CRM can help coworking centers of all sizes drive business growth. It is an absolute must for small coworking spaces that have to find ways of doing more with fewer resources.

Choosing a CRM for coworking space is serious, you don't need just some default tool an all-inclusive coworking software provider imposes. Apply best of breed approach, which means pick the best solutions on the market and if your coworking space management app can't adjust, migrate to a more flexible solution.

Need more answers to the IT questions of your coworking space? Schedule a demo call with us, let's pump up your coworking technology.

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